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# Warranty Conditions

We offer a 24-month warranty on all of our Pierre yoga mats.

Your receipt together with written proof of purchase is your warranty certificate. The warranty is valid for two years from the date of purchase and applies to correct use of the mat for yoga exercises, the use of the correct cleaning products and the storage of the mat in a sun-free, dry and cool place. To make a claim, please email [hello@pierresports.com](mailto:hello@pierresports.com) with the issue you want to report to our support team.

## What the Warranty Does Not Cover

1.  Failure or damage resulting from improper use, lack of care, or accidents (knocks, dents, crushing, stitching issues, and so on).
2.  Aesthetic changes resulting from normal usage and aging (small surface marks, gradual change in colour, natural fibre shedding).
3.  Damage caused by exposure to direct sunlight, extreme heat, humidity, or harsh cleaning products.
4.  Products used in a commercial setting beyond reasonable, intended yoga practice.

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