Refund Policy

Are you having second thoughts about our Pierre products?

No panic, you have 30 days to request a refund or an exchange.
To exercise this right, please contact us at hello@pierresports.com with this request.

All items returned within this period must be in the exact same condition in which they were received. The returned products must be unused and in the original packaging, and the shipping costs are for your own account. Please consult the website of your carrier for the exact rates. We recommend you to choose a secured shipment method, as you are responsible for the risk of transporting the goods to Pierre Sports.

You may send your package to the following return address:

Pierre Sports
Nanovestraat 66 1b
1745 Opwijk
BELGIUM

Once your package has arrived in our warehouses, you receive an email with the return confirmation, and after checking the condition, the return can be accepted. You can then choose to exchange the product or get a refund. The full order amount excluding return costs will be credited within 14 days after receipt of the return.